Privacy Policy

We may collect the following types of information:

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Personal Information

This includes your name, address, email address, phone number, and any other information you provide when you request our services or contact us.
 
Non-Personal Information

We may collect information that does not identify you personally, such as browser type, operating system, and website usage data through cookies and similar technologies.

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We use your information for the following purposes:

• To provide you with information and services related to Medicare.

• To communicate with you, respond to your inquiries, and improve our customer service.

• To analyze website usage and enhance user experience.

• To comply with legal obligations and protect our rights.
   

What to include in the Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

• We will only retain personal information as long as necessary for the fulfillment of those purposes.

• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

SMS Terms & Conditions

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes. 

1 SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2 Types of SMS Communications:

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If consent has been given to receive text message from Sannes Insurance LLC, messages may be received related to the following:

• Follow-up messages

• Appointments

• Reminders

3 Message Frequency:

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Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing/etc…

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4 Potential Fees for SMS Messaging:

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Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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5 Opt-In Method:

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Opt-In to receive SMS messages from Sannes Insurance LLC can be done in the following way:

• By calling us on our recorded line and giving us permission when we ask you verbally.

6 Opt-Out Method:

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Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list. 

7 Help:

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For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://velorainsurance.com/

Additional options: If SMS messages are not desired, the SMS consent box on any forms can be left unchecked.

8 Standard Messaging Disclosures:

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Message and data rates may apply. Opt out at any time by texting “STOP”. For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages. Messages Frequency may vary.